There was nothing out of the ordinary – a Skype link & few words by Kevin Kelly (a key note speaker & doer!) & that’s when the ordinary became the extra ordinary. Kevin Kelly revealed a great information nugget, quite simply “Analyse your Idea, what matters isn’t what you lack, what matters isn’t your idea. What matters is what you do. What will you do?” But all business starts with an idea. So in the restaurant business how much “Analysing of your/their idea” do restaurateurs’ carry out?
The two key customer facing fundamentals to a restaurant business are the Food & Service. How do you apply the “analysing” theory to these fundamentals.